Your Well-Being Is Our Priority

At fg55 Responsible Gaming — Stay safe, have fun

Gaming is about more than winning — it is entertainment. fg55 believes every player deserves to enjoy games in a healthy, controlled way. On this page you will find all the guidance you need for safe gaming.

24/7
Support Services
18+
Age Restriction Policy
100%
Transparent Policy

Our Philosophy

Gaming should be If Unsure

Fg55 is more than a gaming platform — it's a responsible community. We believe responsible gaming means knowing your own limits, keeping your family in mind, and treating gaming as entertainment — not as a primary source of income.

Our platform has dedicated protection features for every player. You can set your own limits, take a break whenever you need one, and access support at any time. Responsible gaming is not just fg55's policy — it is a daily commitment from every member of our team.

Gaming addiction is a real issue, and it is not a sign of weakness. If you ever feel that gaming is having a negative impact on your life, reach out to us right away. We do not judge — we are here to help.

Keep in Mind

Gaming is entertainment — it should never be your primary source of income or a way to solve financial problems. Only play with money you can afford to lose without affecting your daily life.

Ask Yourself

If you answer "Yes" to any of the questions below, consider taking a break or seeking help.

1

Chasing losses by placing more bets to win back what you've lost?

2

Is gaming causing you to neglect your family or work?

3

Do you feel restless or irritable when you are not gaming?

4

Spending more on gaming than you can afford?

5

Lying to loved ones about your gaming?

Need Help?

Contact our support team right now. You are not alone.

Safety Measures

Fg55's Responsible Gaming Tools

Fg55 offers multiple user-friendly tools to keep your gaming experience safe and enjoyable.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limit. It takes effect immediately once set, and increasing it requires a 72-hour waiting period.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the platform will automatically notify you.

Break (Cooling-Off)

Take a break from gaming for anywhere between 24 hours and 30 days. You won't be able to log in during this time, but withdrawals will still be available.

Self-Exclusion

You can fully close your account for a period of 6 months to 5 years. Any attempt to open a new account during this time will be declined.

Turn Off Promotions

You can opt out of bonus offers and promotional notifications at any time through your account settings.

Loss Limit

Set a maximum daily or weekly loss limit. Once the limit is reached, your session will end automatically.

Step by Step

Set a Limit How to

Setting limits at fg55 is simple. Just a few steps and you can make your gaming experience safer.

1
Log in to Your Account

Log in to your fg55 account and click the profile icon in the top right corner.

2
Open Account Settings

Look for the "Responsible Gaming" option — you'll find it easily in the Settings menu.

3
Choose a Limit Type

Choose what you need — deposit limit, loss limit, session time, or a break.

4
Set an Amount or Time

Daily, weekly, or monthly — enter your preferred timeframe and amount.

5
Confirm

Limits take effect immediately. A confirmation message will be sent to your email.

Limit Type

Limits Rules for Changes

At fg55, lowering your limits takes effect immediately, but increasing them requires a waiting period for security reasons.

Limit Type Decrease Increase
Daily Deposit Limit Instant 72-Hour Wait
Weekly Deposit Limit Instant 72-Hour Wait
Loss Limit Instant 72-Hour Wait
Session Time Limit Instant 24-Hour Wait
Cooling-Off Break Instant When the Break Ends
Self-Exclusion Instant After the Set Period Ends
Why the wait?

A waiting period applies when increasing limits to prevent impulsive decisions. This is in place for your protection.

Important Steps

Self-Exclusion What It Is and How It Works

Self-Exclusion is a feature that lets you block your own access to the fg55 platform for a set period of time. It is one of the most effective responsible gaming tools available.

Once Self-Exclusion is active, you will not be able to log in, place bets, or receive promotional messages. However, your deposited funds will remain safe and can be withdrawn once the period ends.

6 Months

Minimum Self-Exclusion Period

5 Years

Maximum Self-Exclusion Period

Instant

When It Takes Effect

Safe

Balance Stays Protected

More Details

About Self-Exclusion Important Information

Please read the following carefully before activating Self-Exclusion:

  • If you attempt to open a new account while Self-Exclusion is active, fg55 will detect and close it.
  • Once self-exclusion is activated, it cannot be lifted before the specified period ends.
  • To reactivate your account after the period ends, contact our support team. A 24-hour cooldown period will apply.
  • Any active bonuses or promotions will be cancelled during the Self-Exclusion period.
  • Making this decision takes courage — we respect you for it.
If You Want Self-Exclusion

Go to Account Settings and select the "Self-Exclusion" option, or contact our support team via live chat. We are always here for you.

Age Restriction Policy

18+ — Gaming by minors is strictly prohibited

Fg55 strictly prohibits gaming for anyone under 18. Age verification is at the core of our responsible gaming policy.

18+

Strict Age Verification

Identity verification is required at registration and before withdrawals. No exceptions.

Advice for Parents

Keep parental controls enabled on your child's devices and have open conversations about online gaming.

Report a Concern

If you suspect a minor is using fg55, contact our support team immediately.

FAQs

About Responsible Gaming Questions & Answers

Not at all. Responsible gaming is for every type of player — whether you are new or experienced. Setting limits is not a weakness; it is a smart decision. Keeping gaming in the realm of entertainment is the whole point of responsible gaming.

No. Your account balance remains completely safe while self-exclusion is active. Once the specified period ends, you can reactivate your account through the support team and withdraw your balance.

A cooling-off period is a short-term break lasting between 24 hours and 30 days, typically used during periods of loss or stress. Self-exclusion, on the other hand, is a longer-term measure — from 6 months up to 5 years — offering stronger protection against gaming addiction.

Not at all. Setting limits doesn't restrict your gaming experience — it makes it more enjoyable. Knowing you're in control makes every session better. All fg55 games and features remain fully accessible as before.

No — only the account holder can set limits on their own account. However, if you believe someone needs help, you can contact our support team on their behalf. We will do our best to assist based on the circumstances.

fg55's support team is always ready to help. Beyond that, Bangladesh's National Mental Health Helpline, local counselors, and open conversations with family are among the most effective steps you can take. Recovery from addiction is possible — and you are not alone.

Start Safely

Play Responsibly, Stay in Control

Join fg55 and enjoy a safe, transparent gaming experience. All our responsible gaming tools are always available to you.

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